Systems for help desk and trouble tickets are fully integrated in the DeskCenter Management Suite. You can not only create tickets und connect them with users, systems and components, with the DeskCenter Management Suite you can also create several tickets for a user group or for assets.

The DeskCenter Management Suite's ticket system does not just support the acquiring of problems and solutions. You can attach files to every ticket and manage several jobs for one ticket.

Additionally, you can cash up the time and cost efforts for each ticket according to cost centres. The DeskCenter Management Suite offers a web interface, where users can post their problems. They can login via the windows authentication.